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Terms and Conditions

Last updated: May 2026

PathFlow is an Omnicron Business Solutions App (Omnicron Business Solutions t/a PathFlow).

1. Agreement to Terms

By accessing and using PathFlow (operated by Omnicron Business Solutions t/a PathFlow), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. License and Use Restrictions

PathFlow grants you a limited, non-exclusive license to use the platform solely for your internal business operations. You may not:

  • Reverse engineer or attempt to gain unauthorized access
  • Remove or obscure any proprietary notices
  • Use the service for illegal activities
  • Share account credentials with unauthorized users
  • Scrape or extract data without permission

3. Subscription and Billing

Subscriptions renew automatically on a monthly basis. You are responsible for all charges incurred under your account. We reserve the right to change pricing with 30 days' notice. Cancellations take effect at the end of the current billing period.

4. Trial Periods

Free trials are provided "as is" without support. Trial access may be revoked at any time. No refunds are provided for trial periods. If you exceed usage limits during a trial, your account may be suspended.

5. User Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your password
  • Backing up your data regularly
  • Complying with all applicable laws and regulations
  • Notifying us immediately of unauthorized access

6. Intellectual Property

PathFlow, including all software, design, and content, is owned by PathFlow or its licensors. All rights are reserved. Your data remains your property, and you retain all rights to your business information.

7. Limitation of Liability

CRITICAL DISCLAIMER:

PathFlow is provided "AS IS" without any warranty. We shall NOT be liable for:

  • Data Loss: Loss, corruption, or unavailability of any data, regardless of cause (including user error, malfunction, or force majeure)
  • Service Interruptions: Any downtime, access failures, or service disruptions
  • Cyber Attacks: Unauthorized access, hacking, or security breaches
  • Loss of Income: Any lost profits, revenue, business opportunities, or income loss
  • Indirect Damages: Consequential, incidental, special, or punitive damages

Our liability is limited to the amount you paid for the service in the past 12 months, or R100, whichever is greater.

8. Data Backup and Recovery

While we maintain backups of your data, we make no guarantees regarding recovery in case of loss or corruption. You are solely responsible for maintaining independent backups. We strongly recommend exporting your data regularly using our backup feature.

9. Service Modifications

We reserve the right to modify, suspend, or discontinue the service at any time, with or without notice. We are not liable for any loss resulting from service modifications or discontinuation.

10. Indemnification

You agree to indemnify and hold harmless PathFlow from any claims, damages, or expenses (including legal fees) arising from your use of the service, violation of these terms, or infringement of any rights.

11. Termination

We may terminate or suspend your account immediately if you violate these terms. Upon termination, your access ceases, but you may request data export within 30 days.

12. Dispute Resolution

Disputes shall be governed by the laws of South Africa. Both parties agree to attempt resolution through good faith negotiation before pursuing legal action.

13. Contact

For legal inquiries, contact us at legal@pathflow.co.za.